The General Manager of QA. CONTROL from its commitment to the development and continuous improvement of our Quality Management System, has established the Quality Policy that is presented below, as a fundamental pillar on which all services in the treatment of surfaces are supported : technical cleaning of particles, degreasing, polishing, vibrating, blasting, blasting as well as small assemblies and verifications. All of them with quality objectives and applying the lines of action necessary to achieve them.
1. Personalized service to the client and the rest of the interested parties in order to obtain maximum satisfaction.
2. Growth of the firm basically through the recruitment and loyalty of large companies in the private sector.
3. Collaboration with professionals and entrepreneurs of the sector, experts in specific areas.
4. Ongoing training of the organization's staff.
5. Enhance and promote the image of the company.
6. Become a reference company in the sector and in the geographical scope of action in terms of rigor, reliability and fulfillment of the orders.
7. Understand and minimize the costs of non-quality, consisting of the result of things wrongly done.
8. Ensure maximum efficiency and continuous improvement in quality management.
9. Encourage participation of the whole team in the process of continuous improvement.
10. Compliance with the current legislation in all the activities developed, as well as identifying the context of our organization and determining the risks and opportunities for the purpose of continuous improvement of the organization.
This guideline is periodically reviewed in order to adapt it to the purposes of our organization and establish the corresponding quality objectives aimed at the continuous improvement of our organization. These objectives are communicated to all its components and provide the appropriate resources for their achievement.
It is everyone's duty to apply our values in their daily work in order to contribute to the achievement of quality goals and offer better services every day that meet the requirements of our clients and stakeholders.
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